Common queries answered
Frequently asked Questions
We provide 7 days warranty on all products. You can read more about it on <a href=”https://youpin.pk/returns-exchanges-policy/”>Returns & Exchanges</a> page
As long as your order has not been packed. You can contact us via whatsapp to change your address. Once the order has been packed, it will not be possible for us to entertain change in address.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. Check your spam/junk folder if you can’t find tracking email in your inbox. You may check and track the delivery status of your orders with our local logistics partner, with your Tracking Number.
Whatsapp us and we will modify the address as long as your package is not shipped
We provide shipping to all cities in Pakistan
in most cases Yes. But if your order is too heavy or big in size we can split it in to more than one packages to avoid damage.
Still need help?
Get in touch with us
Umer Shopping Mall, College Chowk, Mardan
Phone : 03349597256
Email : info [at] youpin.pk